Effective Date: June 22, 2024
FloHub.io is committed to protecting the privacy of individuals and ensuring that any personal information collected through our website, SMS campaigns, and partner platforms is handled in compliance with the Telephone Consumer Protection Act (TCPA), A2P 10DLC messaging regulations, and other applicable data protection laws.
This Privacy Policy explains what data we collect, how we collect it, how we use it, and how we protect it. It also outlines your rights and options to control your data and communications preferences.
1. Intellectual Property Rights
All intellectual property displayed on FloHub.io and our partner sites—including but not limited to trademarks, copyrighted material, patents, and software—is the exclusive property of FloHub.io or its licensors.
You agree that:
* FloHub.io’s content may not be copied, duplicated, republished, sold, or distributed without express written permission.
* Derivative use of the website and its content is prohibited.
* No commercial use of site content is permitted without prior authorization.
2. Acceptable Use
By using FloHub.io, you agree to access the website only for lawful purposes. You must not:
* Violate the rights of others
* Share or promote any offensive, unlawful, or harassing material
* Use the site for unsolicited commercial communications or spamming
* Attempt unauthorized access or disruption of our systems
3. How We Collect Information
We collect information in two ways:
A. Information You Provide Voluntarily You may give us personal data by:
* Filling out forms (e.g., lead capture, demo booking, or webinar sign-up)
* Texting opt-in keywords to our A2P 10DLC-enabled numbers
* Interacting with our automated SMS campaigns or live chat tools
Personal data collected may include:
* First and last name
* Phone number
* Email address
* Business name
* Location
B. Automatically Collected Data When you visit FloHub.io or our partner sites, we may automatically collect:
* Device type and browser
* IP address
* Pages visited
* Referring URLs
* Cookies and similar tracking technologies
* Session duration, clicks, and engagement data
* Mobile carrier and device metadata (when interacting via SMS)
4. SMS/Text Message Consent (TCPA / A2P 10DLC Compliance)
By submitting your phone number via our website or text message, you consent to receive recurring SMS and MMS messages from FloHub.io. These may include:
* Promotional offers
* Transactional notifications
* Service updates
* Automated reminders
Important details:
* Message frequency varies
* Msg & data rates may apply
* Consent is not a condition of purchase
* You may opt out at any time by replying STOP
* Reply HELP for assistance
Opt-ins are captured and stored with timestamps and source metadata for TCPA compliance.
5. Use of Information
We use the data we collect to:
* Deliver marketing and transactional communications
* Personalize your website or message experience
* Provide requested services
* Monitor site and campaign performance
* Improve user experience
* Ensure compliance with legal obligations
We do not sell your personal data. Limited data may be shared with messaging vendors (e.g., Twilio, HighLevel) only for the purpose of message delivery.
6. Cookie Policy & Tracking
FloHub.io uses cookies and analytics tools (such as Google Analytics and Facebook Pixel) to enhance user experience and measure campaign performance.
Types of cookies used:
* Session cookies (expire when browser closes)
* Persistent cookies (used for return visits or ad targeting)
You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.
7. Third-Party Links & Embedded Content
Some pages on FloHub.io may include embedded videos, forms, or content hosted by third parties (e.g., YouTube, Facebook, Calendly). These third parties may collect data independently in accordance with their own privacy policies.
FloHub.io is not responsible for third-party privacy practices and encourages you to review them directly.
8. Email & CAN-SPAM Compliance
FloHub.io follows all provisions of the CAN-SPAM Act:
* We identify ourselves clearly in all emails
* Provide a valid business address
* Include unsubscribe links in every email
* Honor unsubscribe requests promptly
9. Testimonials & User Feedback
We may display testimonials or feedback submitted by users via email, form, or recorded communication. Testimonials may be edited for clarity but are based on real user experiences. These testimonials do not guarantee future results for other users.
Opinions expressed in testimonials are solely those of the individuals.
10. Access, Control, and Opt-Out Rights
You have the right to:
* Request access to the personal data we hold
* Update or correct your information
* Request deletion of your data
* Opt-out of marketing communications at any time
To make a request, email: [email protected]
To opt-out of:
* SMS: Reply STOP at any time
* Email: Click the unsubscribe link at the bottom of any message
11. Children’s Privacy
FloHub.io does not knowingly collect information from children under the age of 13. If you believe your child has submitted data, please contact us at [email protected], and we will remove it promptly.
12. Data Security
We implement reasonable safeguards to protect your data:
* SSL encryption
* Limited access controls
* Secure data hosting partners
* Routine security audits
However, no system is 100% secure. Use discretion when sharing personal data via forms or email.
13. Geographic Scope / International Users
FloHub.io primarily serves users in the United States. By using our services outside the U.S., you consent to the transfer and processing of your data in accordance with U.S. laws.
14. Disclaimer & Limitation of Liability
FloHub.io provides content and services “as is” with no warranties. We are not liable for damages or loss arising from:
* Use of the site
* Third-party services
* Downtime or service interruptions
* Errors or omissions in content
15. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. All updates will be posted on this page with the revised “Effective Date.”
Changes will not apply retroactively without your consent.
16. Contact Information
If you have any questions about this policy or wish to exercise your rights, please contact:
FloHub.io Privacy Team
Email: [email protected]
Website: https://flohub.io
By using FloHub.io, submitting any forms, or interacting with our messaging systems, you agree to the terms outlined in this Privacy Policy.
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