Compliance Support

Tools that help your team follow the calling and data rules that apply to you. They support compliance; they don't guarantee it.

Calling Rules (TCPA, DNC)

Workflows can record consent, check Do-Not-Call lists and limit calling hours using settings you control. Whether a campaign is lawful depends on your consent records and setup, so have your counsel review it.

Can include, depending on your tools and scope:

[x]Consent records attached to each lead
[x]Calling-hour limits by time zone
[x]Do-Not-Call list integration
[x]Call recording and documentation

Data Protection

Reasonable safeguards for the customer information your campaigns use.

Can include, depending on your tools and scope:

[x]Encrypted connections between tools where supported
[x]Role-based access to customer data
[x]Data kept in the tools you approve
[x]Access reviewed at handoff

Quality Assurance

Monitoring and review steps that help catch problems early.

Can include, depending on your tools and scope:

[x]AI-powered call monitoring
[x]Script and call review checks
[x]Automated script validation
[x]Call and consent reports